- All products supplied with a warranty will only be covered by manufacturers defects, misuse by the user such as water damage or dropping the device will void the warranty.
- No coil in our atomizers will be supplied with a warranty unless it is not working on its arrival.
- Our tank systems will be covered if they are leaking or not working upon their arrival.
Batteries/Chargers and MODS
- All our batteries/chargers and MODS are supplied with a 30-day warranty.
- The only warranty we give for our liquids is if the bottles are damaged upon arrival.
- Flavour is subjective, if you do not like the flavour we will not accept a return for this.
On Sale/discounted products
- Any products purchased at a discount price such as a coupon, sale or clearance will be supplied with a dead on arrival (DOA) warranty only
- You as the purchaser will have to inspect the item upon its arrival to ensure it is not defective
- The time frame for a DOA warranty is 24 hours from the time the products have been delivered
- If your item is defective please contact us within 24 hours and we will begin the return process
- All products that need to be returned MUST have a proof of purchase otherwise the return will be rejected.
- If you are returning a product it is up to YOU to pay all the shipping costs.